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Journal upload template - Keep prompting for user ID and password.

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Journal uploads excel template - Keep prompting for user ID and password. 

This was always getting authenticated as part of SSO. It asks to key in the credentials once and never repeat until the machine is restarted. From past 2 days its keep prompting every time the user opens a fresh upload template. Has anyone faced similar issue and got any fix to it.

Thanks in advance.

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