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create an Incident with a Product value

Accepted answer
edited Jun 7, 2022 12:53PM in General Technical Discussions 7 comments


Hello   can you give me a clarification about how to set a product when submitting an Incident? In standard ProductCategoryInput widget, I saw that the eventObject sent when validating the form is = "Incident.Product" = 8438  (I have the productID value from another widget)

and then"evt_formFieldValidatePass", formEventObject);

I tried to replicate this behaviour but without success.

I tried also to pass the whole product hierarchy in an array, set the table etc... = "Incident"; = [8025, 8076, 8438]; = "Product"; = 2;

Are these field correctly set? am I forgetting something? Thanks very much for every explanation

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