Conditional text on chat launch based on proximity to the end of chat hours?
Is there a way to display text on the chat launch page only if the end of chat hours are approaching? My service desk would like additional text displayed on the chat launch page in the fifteen minutes leading up to the close of chat hours.
It looks like this might be possible with a pile of code and SOAP calls to GetChatOperatingHours but that seems like overkill. Is there an easier way to accomplish this?