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Register Now! Ask the Experts Webinar: External Data Design Patterns & Read/Write Add-Ins

Received Response
edited Feb 18, 2016 2:40AM in UI Extensibility 1 comment


Oracle Service Cloud Ask the Experts Webinar

Register Now!

External Data Design Patterns & Read/Write Add-Ins

Wednesday, February 24th  @ 8 a.m. PST/11 a.m. EST

Join Roderick Peace, Service Cloud Integrations and Accelerators Product Manager, as he dives into how customers are migrating to real time design patterns for external data and how you can leverage concepts from the Accelerators in your projects today. During this webinar, Roderick will talk about:

  • Read/write add-ins
  • “Just in time” contact provisioning
  • Data jurisdiction options available through agent desktop add-ins
  • The expanding OData integration ecosystem

User level: moderate

About the Presenter:
Roderick Peace is the Product Manager responsible for the Oracle Service Cloud Accelerators (Open Source Reference Integrations to things like Siebel, EBS, and SFDC). Prior to joining the Service Cloud PM team, Roderick lead the global technical architecture team for RightNow professional services. His background includes everything from developing large scale database and interactive marketing initiatives for United Airlines to managing the teams that built theatrical campaigns for Twilight, Inception, and Avatar. Roderick has been with Oracle for the past 5 years and is based in Bozeman, Montana.

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