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Screenpop Call to Rightnow focus

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edited May 8, 2017 12:35PM in Integrations and APIs 12 comments

Content

Hi,

I am using the screenpop (http://localhost:57575/screenpop?t=editor&recordType=5&id=23) to open a record in CRM from an external application.

My requirement is that I want to bring CRM in focus on the agent machine when the record is opened.

So, There is a button on my external application where i click and the screenpop get request is fired and opens a record in rightnow. At the same time i want that agent's machine Rightnow should come in at that time.

Any suggestions? 

Version

November 16

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