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Business rule not firing for few contacts

Received Response
edited Mar 23, 2018 7:19AM in System Admin and Configuration 11 comments


Few hundred contacts are created through customer portal every day. I have written business rule to turn on the flag, when contact is created through customer portal.(Ref attachment)

When I check rule log, business rule did not fire for 1 or 2 contacts.  I am sure all these contacts are created through customer portal.

What could be the reason?

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