is there a way to prompt BUI staff that their browser session of BUI is about to expire?
We are using BUI using ADFS SSO. If there is an inactivity, the user doesn't get any warning. They get message that session has expired after 15 minutes (This is the setting for CLIENT_SESSION_EXP). Is there option to prompt a session timeout warning before it expires so that the user can do some action to extend the session?. Due to this issue, lot of agents are losing what they typed up in the workspace since they could be doing multiple things while intaking the data for the Incident. We are also exploring to see if there is an auto save