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How to create Themes for Topic Monitoring Report?

Received Response
edited Jun 8, 2022 8:53AM in Agent Desktop 1 comment


hi all,

this seems to be a silly question but I was searching the whole afternoon and unfortunately I was not able to find anything.

Does anyone know how to create or amend the Themes for the Topic Monitoring Report?

I found the smartsense.txt within File Manager but I think this is something else and not related to Themes.

Thanks in advance for your help



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