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Extension to open report in same tab group — Cloud Customer Connect
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Extension to open report in same tab group

Received Response

Extension opening new tab instead of tab group
Content (required):
According to our current case, a call from a customer opens a new Service Cloud tab in the browser and the report is triggered in BUI on that new tab instead of tab where the agent was currently working on.

We want to skip opening a new tab every time the extension is triggered and open the report directly in the tab that the agent is working on.
Version (include the version you are using, if applicable):
Code Snippet (add any code snippets that support your topic, if applicable):

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