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Open incident in separate tab on chat termination

Received Response
edited Jun 23, 2016 6:30AM in UI Extensibility 2 comments


Hi All,

I wants to open the incident in separate tab when user click on Terminate button in chat workspace.

I have read that this functionality is not present with enhanced service console but the I wants it on Enhanced console. Is there any alternate way to Open incident with rule or AddIn?

Can I capture terminate event of chat workspace?


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