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Implement a survey condition in same page where an answer depends from a previous question

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edited Jun 8, 2022 8:53AM in Agent Desktop

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Hi,



I'm trying to implement a survey condition in the same page, where an answer depends from a previous question.



I tried to follow some hints found in https://cloudcustomerconnect.oracle.com/posts/fc08a3cf40, but I had some problems to understand some Javascript parameters ( I am a beginner with Rightnow ), I googled a lot, but without luck, so..



Do you know where I can find some documentation about ?



For example what is the structure of a "rn:question" statement ?



and how can I retrieve the question values to insert in the code ( Item form value, question_id , ecc... )

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