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Data import of strings with special characters

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edited Jul 31, 2017 5:27AM in Integrations and APIs 4 comments

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Hi All,

I was writing a script for data import via Connect PHP.While testing I found out that certain characters when inserted throw out a Database error

"Cannot save/update: Contact(ID=0): DB API Error Cannot save/create: Contact due to a previous fatal error: DB API Error Cannot save/create: Contact due to a previous fatal error: DB API Error"

I tried inserting the names after treating with  utf8_encode and utf8_decode. Then the error was gone, but instead of the special character, a "?" symbol is coming up in the console. An example of such a special character is "ễ". Is there anyway that I can insert such characters into Rightnow? Any help would be greatly appreciated.

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