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Broadcast survey: invalid e-mail vs. no answer

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edited Jun 8, 2022 8:53AM in Agent Desktop 2 comments

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Hi,

After submitting a broadcast survey I'm wondering if there is a way to distinguish the recipients who have not yet responded from those whose address is incorrect ( for example having access to the mailer log to control bouncing mail or "non existent address" ).

I tried to send a survey to a non exixtent address, but the standard report say only "sent".

Thank you !

U.

 

 

 

 

 

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