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Unable to update Customer Address containing a NamedID element.

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edited Aug 12, 2017 12:53AM in Integrations and APIs 10 comments

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We are having issue while updating CustomerAddress object, which is a custom object.

The web service is returning the below error.

SOAP fault from Item: RightNowSyncService|urn:wsdl.ws.rightnow.com/v1_3 failed
Found out-of-order or unrecognized node while parsing node of type DataValue|urn:generic.ws.rightnow.com/v1_3
NULL value is set to a non-nillable element GenericFields of object GenericObject
Failed in setting value for element GenericFields array position 0 of object GenericObject
NULL value is set to a non-nillable element RNObjects of object UpdateMsg
Failed in setting value for element RNObjects array position 0 of object UpdateMsg
NULL value is set to a non-nillable element Update of object Update 

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