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Questions-Dependent -Text/Choice

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edited Jun 8, 2022 8:53AM in Agent Desktop 1 comment

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Hi All,

Can we create a dependent question like based on one value choose I need to display the other question based on certain conditions.

For eg.,I have created a question like yes/no type.Once the customer choose No as an option, then the text box question has to appear, otherwise it wont appear.

 

Thanks,

Muthu

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