What's new in Customer Journeys?

Connect and learn more!
Filtering search results in Customer Portal based on product — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Filtering search results in Customer Portal based on product

Received Response

In a Knowledge Advanced environment, the implementer is trying to use the OkcsProductCategoryInput widget to allow users to filter searches by product.
Content (required):
When we perform search in knowledge base page typing keyword and choosing product filter, result which I am getting is (product choosen + keyword) combined, treating product as a keyword in the resulting output.

Expectation: result should be based on product that I choose.

So here, if I want to filter data based on product what should I do?
Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!