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edited Jun 8, 2022 8:53AM in Agent Desktop 1 comment

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Hi all,

We use broadcast mailers to alert our clients of upcoming web events as well as scheduled site maintenance. Typically since our business headquarters is based in the Eastern Time Zone, our notifications include the time window based on EST/EDT. 

Is there a way (other than simply noting time zones against broad geographic regions:  Latin America, Asia-Pacific, Europe - which contain a multiple time zones) to have the message text be client specific.

Example, We will be hosting a live webinar on April 11, 2016 at XX:XXam.   XX:XX = will be based upon the client/email recipient time zone.

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