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Increase Solved count value using API call

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edited Aug 28, 2017 12:42PM in Integrations and APIs 5 comments

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Hi Team,

Each record in Answer object has solved_count score . The solved count score increases when an answer is accessed by the customer in CP.

Here we are not using customer portal, we integrate all answers to external site using REST API . I want to increase the solved count value for an answer , whenever it is accessed using REST API.

Is there any possibility to achieve this scenario? 

Version

Service cloud

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