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Found out-of-order or unrecognized node while parsing node of type...

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edited Aug 29, 2017 1:40AM in Integrations and APIs 7 comments

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Hello All Gurus:

         I need some help here. I'm facing this unique issue where I'm unable to create a customer address (Custom Object) when a NAMED_ID field is passed along with other fields of type String or Integer.

        I'm trying to create this customer address via middleware tool (IBM Cast Iron). 

         While trying to create the address, I'm receiving the below error from OSvc engine.

SOAP fault from Item: RightNowSyncService|urn:wsdl.ws.rightnow.com/v1_3 failed
Found out-of-order or unrecognized node while parsing node of type DataValue|urn:generic.ws.rightnow.com/v1_3
NULL value is set to a non-nillable element GenericFields of object GenericObject

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