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Is there a folder that stores all the File Attachments

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Summary:
Is there a folder that stores all the File Attachments
Content (required):
The customer wants to know if there is an existing folder in Oracle Service Cloud that stores all the files attached to their answers and Incidents.
Version (include the version you are using, if applicable):
23D
Code Snippet (add any code snippets that support your topic, if applicable):

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