Integration OSvC to OFSC using ICS
I am trying to connect service cloud and field service cloud. I am mapping Task and activity. on task creation activity should be created.
I have created connections in ICS for both instances. Designed one integration (As in attached screenshot). I have mapped most of the fields.
but when i run the WSDL, it returns success, Activity is created but it have no other fields mapped.. it is a blank activity.
How to resolve this??
Also if i want to fetch the parent incident details for this task. how do i get this table... I have added another connector to achieve this. But its still not working.