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Integration OSvC to OFSC using ICS

Received Response
edited Sep 15, 2017 2:37AM in Integrations and APIs 2 comments


I am trying to connect service cloud and field service cloud. I am mapping Task and activity. on task creation activity should be created.

I have created connections in ICS for both instances. Designed one integration (As in attached screenshot). I have mapped most of the fields.

but when i run the WSDL, it returns success, Activity is created but it have no other fields mapped.. it is a blank activity.

How to resolve this??

Also if i want to fetch the parent incident details for this task. how do i get this table... I have added another connector to achieve this. But its still not working.

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