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Standard 'input/SubmitForm' widget Error/possible defect

Accepted answer
edited Jun 7, 2022 12:57PM in General Technical Discussions 4 comments


The Issue

Recently, we have been having issues with our forms on our customer portal. What is happening is that when the standard input/SubmitForm widget is clicked within a form, the Apache server that hosts our support portal is sending response headers to delete the customer profile cookies. I have attached the request and response headers in the "login in headers" word document to show this.

What this means

If a customer were to update his or her profile information on our support portal (after they have logged in), when they click the submit button, they will get logged out because their cookie information gets deleted. Here is the user story that is occurring as a result:

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