Adding New report/ Staff accounts / Business rules in Agent Browser UI
Content
Hi Geeks,
Can you kindly advise, whether there are options to configure the following.
- Creation of User Accounts
- Business Rules
- Reports etc.,
Or the browser UI is just used for viewing purpose?
Your help in this would be much appreciated.
Thanks in advance,
Srinath Srinivasan
Version
Service Cloud Browser UI0