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Adding New report/ Staff accounts / Business rules in Agent Browser UI

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edited Apr 26, 2018 10:52AM in System Admin and Configuration 1 comment

Content

Hi Geeks,

Can you kindly advise, whether there are options to configure the following.

 

  • Creation of User Accounts
  • Business Rules
  • Reports etc.,

Or the browser UI is just used for viewing purpose?

Your help in this would be much appreciated.

 

Thanks in advance,

Srinath Srinivasan

Version

Service Cloud Browser UI

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