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Engagement engine - syndicated chat version ondemand chat

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edited Jun 7, 2022 12:57PM in General Technical Discussions 2 comments

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Hi,

Is there a difference between the syndication chat and the "On demand: display chat" display options in the engagement engine?

Will the "On Demand: display chat" fire a RightNow CX chat launch?

I've added an image of both as shown in the Engagement Engine

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