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BUI - how to access the element manager

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edited May 1, 2018 11:04AM in Agent Desktop 7 comments

Content

Hello,

I have full admin rights to our OSvC environment - but I don't very few admin choices (actually, only configuration/rules) shows in my navigation. I also don't see any "gear" or other way to search and add items to the navigation set in BUI.  How do I get to the element manager and other administrative functions while in the BUI?

I can log into the BUI just fine.  We are using 17D

 

Thank you.

 

 

Version

17(D)

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