You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

PHP to update incident email

Received Response
edited Jun 8, 2022 11:58AM in General Technical Discussions 3 comments



We develop some PHP code in order to support Business Rule,

Rule is the following:

Customer receives an automated email that send from our company email (not related to Oracle), and on the email subject there is the customer email, example:

"9/21/2017 Form - order id, Tom B [email protected]"

and we would like to copy/replace the customer email from the subject (bold) and put it into the customer/contact email (replace the original system company address email).


In PHP code we divide it into 2 parts, first we enter it to custom field (works great) and second part, to enter to the email address (where we are facing the issues).

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!