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can I open incident workspace by javascript API

Accepted answer
edited Jan 4, 2017 7:48AM in UI Extensibility 5 comments


My case is I want to make a ribbon when I click on it, it opens a new page which has browser at specific link for schedule and I want when agent clicks on one schedule, it opens the incident workspace and pass some data to it.

can I make this by javascript API or Add-ins?

please help me I'm newbie to RightNow.

Thanks in advance.

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