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Reset segment list

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edited Jun 8, 2022 8:54AM in Agent Desktop 1 comment

Content

We have an SMS campaign set up which we suspended due to data integrity issues. 

We have identified the problem and would like to re-launch the campaign, but we need to clear all the contacts that have built up in the segment list whilst suspended. 

Is there a way to effectively 'reset' or clear the list...

Thanks. 

Version

Service Cloud

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