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Incident Fields in Message Bases

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edited May 8, 2018 4:58PM in System Admin and Configuration 8 comments

Content

Hi All,

I'm trying to create a CUSTOM_MSG_ entry of type HTML into the Message Base. Is there a way we can access the Incident Fields in the HTML content? like in Standard Text. I would like to make the HTML template and render it in the script.

Any suggestion would be much appreciated.

Thanks In Advance,

Sasi

Version

May 2016

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