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Tips for Localizing Surveys

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edited Jun 8, 2022 8:54AM in Agent Desktop 3 comments

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Hi all,

 

Any tips anyone has to share for creating a transactional survey in multiple languages? Best I can figure is to just create the survey multiple times and then use a rule to send the appropriate survey based on the incident language. But is there anything I haven't thought of that might be better?

 

Thanks!

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