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Subscribing Chat Event

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edited Feb 3, 2017 6:58PM in UI Extensibility 3 comments

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Hi,

Is it possible to subscribe chat Events.  Whenever agent received chat in RightNow, i need to get notification in my AddIn.

I tried with IChatAutomationClient, but it is disabling OOB (Out of the box) chat buttons in RightNow

Thanks

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