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Get Incident Status field value in Add-In

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edited Feb 10, 2017 1:49PM in UI Extensibility 1 comment

Content

Hi,

I am trying to get a 'Incident' -'Status' field value and planning to use it in existing condition.

I am getting message rather than field value.Could someone please help me in getting the field value? 

Messages:

---------------------------
Incident Status Field value: OrderInfoAddIn.OracleServiceCloudService.NamedID
---------------------------

 

Version

OSC-August 2016

Code Snippet

             code snippet :

public Dictionary<string, string> addOrdersToIncident(IIncident incident, List<Dictionary<string, string>> orderFields)
        {  
            int incidentID = incident.ID;          
            int? orgID = incident.OrgID;               
           string successMsg

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