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Journey task actions are grayed out- Reassign, reopen and Send reminder

Received Response
edited Mar 6, 2024 10:37AM in Journeys 5 comments


Content (please ensure you mask any confidential information):

Hi ,

We are unable to see Journey task actions ,they are grayed out. We are looking to perform these operations - Reassign, reopen and Send reminder

however these buttons are grayed out.

Please note reopen and reassign are are set to Show under display properties for owner of the task.

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Code Snippet (add any code snippets that support your topic, if applicable):

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