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Journey task actions are grayed out- Reassign, reopen and Send reminder

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edited Mar 6, 2024 10:37AM in Journeys 5 comments

Summary:


Content (please ensure you mask any confidential information):

Hi ,

We are unable to see Journey task actions ,they are grayed out. We are looking to perform these operations - Reassign, reopen and Send reminder

however these buttons are grayed out.

Please note reopen and reassign are are set to Show under display properties for owner of the task.

Version (include the version you are using, if applicable):

24A

Code Snippet (add any code snippets that support your topic, if applicable):

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