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Mailing Report showing "who" opened an email

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Nov 17, 2016 7:34PM edited Jun 8, 2022 8:54AM in Agent Desktop 4 comments

Content

Is anyone aware of an existing report that will allow you to drilldown to find out who opened a report. I see reports for tracking who clicked on a link, but just a total for how many opened the email.

Thanks!

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Service Cloud August 2015

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