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Javascript AJAX script browser control script error and console undefined

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edited May 3, 2017 10:56AM in UI Extensibility 3 comments

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I am puzzled about the browser integration within Oracle Service Cloud. I simply have a script in the background that calls JSON objects from a URL web service and just have these information displayed in the browser .

 

Upon the creation of a new workspace, i have inserted a browser control, and under the Object Tools -> URL -> i have pasted the the URL i intend to display along with a browser parameter that relates to an incident and parcel id  custom field which looks like this as a sample:

https://..com/app/agentJourney/deliveryAddress/$Incident.C$ParcelId

I have a similar code,which is tested in a  web browser first in both Internet Explorer and Chrome and it works fine, and this is what i expect. Once it is pushed into CRM it does not seem to work. 

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