How to update Product object in Incident Workspace
I am creating a custom process which will be triggred whenever the asset is selected and will update the product associated with the asset.
The Asset object is associated with Custom Object serviceProduct ( confusingly the same name ServiceProducts primary object) which is associated with Product Object (datatype : MenuType).
By using ROQL query I am able to fetch the desired value ( menu type).
The Relationship between the Primary Object Incident , Asset, Product & Custom Object serviceProduct is as below:
Below the script but not able to find a way to set the Incident->Product to ser_prod_product_id