How to update Product object in Incident Workspace
Content
Hi,
I am creating a custom process which will be triggred whenever the asset is selected and will update the product associated with the asset.
The Asset object is associated with Custom Object serviceProduct ( confusingly the same name ServiceProducts primary object) which is associated with Product Object (datatype : MenuType).
By using ROQL query I am able to fetch the desired value ( menu type).
The Relationship between the Primary Object Incident , Asset, Product & Custom Object serviceProduct is as below:
Asset.service_product_id -->CO$serviceProduct.ID
CO$serviceProduct.ser_prod_product_id--> Incident.Prod_id
Below the script but not able to find a way to set the Incident->Product to ser_prod_product_id
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