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ROQL query for contact ID based on email address

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edited Jan 9, 2018 4:35PM in Integrations and APIs 1 comment

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Can someone help me with the syntax to find the contact ID based on an input of an email address?  We have a situation where we want users to enter only their email address on our web site on a form.  When they submit that form, we want an incident created.  Requirements for creating an incident are a primary contact ID and subject.  So my objective is to find the contact ID based on the email address.  I'm using the REST API and I have found this link: https://docs.oracle.com/cloud/latest/servicecs_gs/CXSVC/op-services-rest-connect-v1.4-queryResults-get.html

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