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Connect Object Explorer and ROQL confusing me.

Received Response
edited Jan 23, 2018 9:07PM in Integrations and APIs 6 comments


So I'm trying to create an ROQL query to pull open incidents assigned to a specified contact. I know using a report would probably be easier but I've multiple environments and multiple interfaces and its a whole load of bother!

I've been investigating the Connect Object Explorer and find that its not as straight forward as it seems. Under the Incident object theres a PrimaryContact Object, when I try and run "Select Incident.PrimaryContact from Incident where id = 8241264" I get "Non-existant column: 'PrimaryContact'". 

Am I misunderstanding this system?

I read through the community and found someone suggesting using the Contact object with the PrimaryContactIncidents object, but couldnt find reference to PrimaryContactIncidents anywhere.

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