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CPM works but Business rule below that also works

Accepted answer
edited Jun 7, 2018 1:00PM in System Admin and Configuration 4 comments


Hi Experts,

I have implemented a CPM that checks for few things in incoming incident, and on the basis of few logics, it destroys the incident.


I called this CPM in initial state as very first action and below this object handller, in the same rule, I have written other actions like sending auto response and setting status for incidents who pass the logics in CPM and are not destroyed.

CPM is working fine, incident is being deleted, but, auto-response is triggered even if incident is destroyed and I have used 'SuppressAll' in destroy method. 

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