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Query article notifications from all interfaces

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edited Mar 14, 2018 2:04PM in Integrations and APIs 2 comments

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Our company's website is split into various interfaces for different languages. Upon logging into their account page, in addition a list of their tickets, we would like our customers to see all their article notifications, regardless of which interface the article was subscribed from.

I attempted to do this with the AnswerNotificationManager widget, and then the Grid widget, but due to limitations in the widgets/report filters, I'm unable to pull article notifications from any but the logged-in interface.

 

I'm now running a query against the model (and then building the table using a For loop that adds a table row for each index). I'm using the following function below, but it is still only pulling from the logged-in interface - I assume because the data pulled in "$this->model" is only within the current interface? Is there another type of query or API that would allow me to access notifications from all interfaces?

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