You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Survey sending through SMS

Received Response
47
Views
6
Comments
edited Jun 8, 2022 8:55AM in Agent Desktop 6 comments

Content

Hi All,

I would like to send an SMS to the customer with a survey URL in it. I am finding it difficult to associate survey results with the Incident and contact. 

Can anyone help me on this by suggesting a solution.

Thanks in advance.

 

Regards,

Sanal Santhosh

 

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!