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Survey sending through SMS

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38

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6

Comments

Jun 29, 2017 3:35AM edited Jun 8, 2022 8:55AM in Agent Desktop 6 comments

Content

Hi All,

I would like to send an SMS to the customer with a survey URL in it. I am finding it difficult to associate survey results with the Incident and contact.

Can anyone help me on this by suggesting a solution.

Thanks in advance.

Regards,

Sanal Santhosh

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