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How do I set default fields on a workspace dependent on what object I opened the workspace from?

Accepted answer

We want to set different defaults on the incident workspace if it's created from a specific custom object, vs if it's created anywhere else

I've been trying to work out if and how this is possible, obviously there are named events, workflows and things to play about with, but i can't see how to identify that i created the enquiry from an add new button on a certain workflow/script.

Any ideas?

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