You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Detect changes in Product field

Received Response
9
Views
1
Comments
edited Jun 13, 2022 4:09AM in General Technical Discussions 1 comment

Content

In the incident workspace, the Categories field automatically updates when an agent or workspace rule sets the value of the Product field.

However, the Categories field does NOT update/refresh automatically when a Javascript sets the Product field. Is there are way to trigger the the Categories field to automatically update?

Thanks in advance!

Version

August 2017
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!