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How can i determine source of a website link surveys?

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edited Jun 8, 2022 8:55AM in Agent Desktop 5 comments

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Hello,

I looked in discussion forum and rightnow documentation and couldn't see any topic.

I have a Website Link Survey and will send to customers by email or any channel. Is it possible that learn source who answered the questions? (anything that i can decompose the answers, because a user can answer the questions repeatedly and a new record is being created to question_responses table repeatedly .)

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