Customizing chat_launch.php
Content
Hi All,
i want to customize the chat launch page when user clicks yes to start the chat session.
So tried removing all inputbox names like subject, firstname , lastname and email and promoted the changes to the staging environment but no change gets reflected in the staging environment. How can i modify the chat_launch.php.
Version
Service cloudCode Snippet
orginal code : <rn:meta title="#rn:msg:LIVE_CHAT_LBL#" template="standard.php" clickstream="chat_request"/> <div class="rn_Hero"> <div class="rn_Container"> <h1>#rn:msg:LIVE_HELP_HDG#</h1> </div> </div> <div id="rn_PageContent" class="rn_Live rn_Container"> <rn:condition chat_available="true"> <div id="rn_ChatLaunchFormDiv" class="rn_ChatForm"> <h2 class="rn_ChatLaunchFormHeader">#rn:msg:CHAT_MEMBER_OUR_SUPPORT_TEAM_LBL#</h2> <form id="rn_ChatLaunchForm" method="post" action="/app/chat/chat_landing"> <div id="rn_ErrorLocation"></div> <rn:widget path="input/FormInput" name="Incident.Subject" initial_focus="true" label_input="#rn:msg:SUBJECT_LBL#"/>
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