You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Business Rule setup

Received Response
15
Views
1
Comments
edited Jul 8, 2015 7:38PM in System Admin and Configuration 1 comment

Content

Looking for some advice on how better to manage my business rules.

I've got several rules that prevent incidents from being created. Currently I have all these rules at the top of my 'Initial State' state but as this list continues to grow it makes for a very long and painful list to sort through. I also have to be very creative with naming the rules, given the short name length allowed, so that I can easily determine which rule I want to find. For example, I have rules called "Do Not Create - ****" and "Do Not Create - yyy".

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!