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Incomplete menu Options under 'Configuration' navigation list

Accepted answer
edited Jul 11, 2018 9:31AM in Agent Desktop 10 comments


Hello Team,

I am unable to see the following menu options under 'Configurations' menu, except Site configuration?

Under Configuration 
> Administration Start Page
  > Staff Management ---
  > Application Appearance ---
  > Internationalization ---
  > Service ---
  > Database ---

I am in 18A version and 18B both, not sure the user I am using for login have the access for these menu, please advice how I can access to these as these are required to get in ORN. I am working in DEMO instance.

Please find teh attached screen shot of the menu list.


Saurabh SHarma


18A and 18B

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