You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Follow up email for form submission

Received Response
15
Views
7
Comments
edited Jun 8, 2022 8:55AM in Agent Desktop 7 comments

Content

Can there be follow up emails created for customers who :

- did not read the email at all

- have read the email but did not view the form the email came with at all,

- have read the email but did not complete the form the email came with

- submitted the form as well?

Version

Service Cloud

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!