Need to Restrict File Attachments in Agent Console

Content

Hi Everyone, 

Is there an option to restrict file Attachment type of certain type for  Agents using Agent Desktop and Agent BUI. Only following file attachments are allowed to be uploaded. 

Do we have any configuration setting for this task?

doc

jpg

mht

mov

mp4

mpg

msg

odt

pdf

png

rtf

docx

jpeg

xlsx

xls

txt

png

gif

bmp

svg

tif

tiff

ppt

pptx

csv

 

Thank You In Advance

Lage Antony

Version

18A