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Setting up Audience in Mailing — Cloud Customer Connect
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Setting up Audience in Mailing

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edited Jun 8, 2022 8:55AM in Agent Desktop 2 comments

Content

Greetings

By default, the two of the five options shown in the pictures are selected when creating a new transaction mailing. 

After looking through the documentation, it would explain what happens if the other three options are selected, which I placed red squares around. I would like to know what would happen if these three options remain not selected?

 

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Service Cloud

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